Ci bastano pochi dati e vi contatteremo ASAP per potervi illustrare il prodotto e provarlo insieme senza nessun impegno da parte vostra! / Just a few data and we will contact you ASAP to show you the product and try it together without any commitment on your part!
La tua azienda si merita un futuro 4.0
Eyes Remote Assistance
FOR SMART PEOPLE
Remote assistance in AR ( well) explained in 30 seconds!
"Added value" services can increase collaboration and sharing for your business
Thanks to new technologies, the "collaboration" between physically distant colleagues and teams becomes "augmented".
Technicians and experts will be able to help younger colleagues improve their knowledge even if they are distant in other locations and countries.
Improve service and deeply innovate the way you do service and maintenance.
Not to mention the possibility of proposing a post-sale contract with "added" value that will satisfy the customer and involve your staff.
OVERSENSE ERA allows you to collaborate and share virtually
your skills by totally removing geographical barriers.
Each user can draw on his screen, thanks to augmented reality, to show the area of interest on the shared screen.
Connected users can share the vision of environments and equipment by using OVERSENSE ERA with different devices.
ERA OVERSENSE is composed of a back office software and a user app, free & unlimited, for all customers and users asking your support.
Thanks to its content management system, you can create and manage intervention reports . Furthermore, your customers can access a web portal for inserting a support request.
OVERSENSE ERA requires no installation and is multi-platform, adapting to all devices, including almost all smartphones.
How does it work
Up to 65% time reduction in diagnostic and assistance
Geographical barriers are broken down thanks to the use of augmented reality and assistance is immediate.
No travel costs to reach the company
In addition to a simple and immediate service, OVERSENSE ERA significantly reduces maintenance and training costs.
No start-up costs for new devices
Compatible with practically all devices, OVERSENSE ERA can also adopt those already supplied eliminating the costs of start up.
Instant and innovative assistance and post-sale
Increase customer satisfaction and empower your staff with instant support on the premises to complete each job without delay.
Connector included for CRM applications / External Maintenance Management
OVERSENSE ERA adapts to any application in use for customer relationship management and maintenance management.
An analytical tool to measure user behavior
All operations are stored in the database and you can check customer's efficiency and satisfaction in real time.
Try a Demo
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